Events Calendar

Developing a Customer Service Plan for Your Business

Date: October 3, 2017 Time: 9:00 AM - 12:00 PM

Event Description Extraordinary service isn’t something you can fake. It must come from inside you – from the heart. Delivering true from-the-heart service is about connecting with people and making them feel special. Knowing what your customer wants and believing you can make a difference is key to developing a successful customer service plan. In this workshop, participants will discover what it takes to create a culture that will provide extraordinary customer service. You will learn how to: • Create a vision for customer-focused service • Deliver your vision “plus one” • Add your “Personal Signature” to all aspects of your service If you do not proactively develop better “customer focused” service, you are basically conceding your customers to the competition.

Event Location LCC Small Business Center
Room 313
327 N. Queen St.
Kinston 28501
Date/Time Information Tuesday, October 3, 2017
9:00 a.m. - Noon
Contact Information
Greg Hannibal, Director (252) 522-8021
FREE / Pre-registration advised
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